Retail Sales Associate Job at Cox Communications in San Juan Capistrano

Overview

Ever stepped into a retail store and had a phenomenal customer service experience? Cox Communications is looking for a Retail Sales Associate who creates those experiences and can drive sales while making customers feel special. This role offers the potential to earn about $57,172 per year (27.49/hr.). The job involves helping customers connect with Cox's game-changing technology, products, and services. The position requires you to follow a retail routine that includes evenings, weekends, and holidays, report to the Store Manager, and take guidance from the Assistant Store Manager and other team Specialists.

What You'll Do

• Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area

What\'s In It For You?

• As part of a customer loyalty-driven team, there is a variable targeted total compensation of $57,172 ($27.49/hr.) while high earners (the top 10%) reach an average annual compensation of just over $74,4559 ($35.80/hr.). Targeted total compensation may vary based on factors including location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $19.00/hr plus monthly targeted commissions of $1,471. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
• Cox offers a highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and more.
• Good work should be rewarded, and the Cox culture values people over technology. You will be recognized for your contributions, and you can expect a supportive environment where colleagues strive to help each other succeed.
• Growth opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses, potentially in other sectors like cleantech, health care, and new transportation mobility.

Who You Are

Qualifications:

Minimum:

• HS diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule including weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Preferred:

• Some college experience with a focus in sales, business and/or management
• One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Come join the Cox family of businesses and make your mark today!

USD 17.88 - 26.83 per hour

Compensation

Hourly pay rate is $17.88 - $26.83/hour. The hourly rate may vary within the anticipated range based on location and candidate experience. This role is also eligible for an annual incentive/commission target of $17,652.00.

Benefits

Employees are eligible for a minimum of sixteen hours of paid time off every month and seven paid holidays per year. Additional paid time off includes bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.