Cox Enterprises is hiring: Retail Sales Associate in San Clemente

Base pay range

$17.88/hr - $35.80/hr

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $57,172 per year (27.49/hr.)? Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. If you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you are right where you need to be. This opportunity involves Cox\'s game-changing technology, products, and services. This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You\'ll also report to your Store Manager and take guidance from the Assistant Store Manager and other team Specialists.

What You\'ll Do

• Explain and demonstrate product capabilities as well as offer suggestions based on customer\'s wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area

What\u2019s In It For You?

• As part of a customer loyalty-driven team, there is a variable targeted total compensation of $57,172 ($27.49/hr.) while high earners (the top 10%) reach an average annual compensation of just over $74,455 ($35.80/hr.). Targeted total compensation may vary based on location, candidate experience, and achievement of minimum sales targets. Compensation includes a full-time hourly base rate of $19.00/hr plus monthly targeted commissions of $1,471. There is a ramp period of up to 2 months to adjust to commission earnings.
• Competitive pay plus uncapped commission and other benefits (401k with company matching, medical benefits, etc.). We offer additional perks including free Internet and Cox discounts, tuition reimbursement, adoption assistance, paid time off to volunteer, and other resources.
• A supportive Cox culture that values people and recognizes contributions, with opportunities to grow and learn within the Cox family of businesses.
• Growth opportunities to learn and train, with potential to cultivate customer relationships in other sectors where Cox operates.

Qualifications

Minimum

• HS diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods to greet customers and demonstrate products and services
• Computer literacy with aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule including weekends, evenings, and holidays
• Ability to lift 25-50 pounds to manage stock room inventory

Preferred

• Some college experience with focus in sales, business and/or management
• One year of experience in related field (sales, retail, service industry)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Come join the Cox family of businesses and make your mark today!

Compensation: Hourly pay rate is $17.88 - $26.83/hour. The hourly rate may vary based on location and experience. This role is also eligible for an annual incentive/commission target of $17,652.00.

Benefits

• Sixteen hours of paid time off every month and seven paid holidays per year, with additional PTO options
• Eligibility for bereavement leave, voting leave, jury duty leave, volunteer time off, military leave, and parental leave

• Applicants must be authorized to work in the United States without current or future sponsorship

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Technology, Information and Media