Norstella
Overview
Senior AI Solution Consultant, Clinical
– Citeline, Norstella Location: Remote, United States Date Posted: Sep 16, 2025 Employment Type: Full Time Job ID: R-1147 Citeline is part of Norstella, a global pharma intelligence solutions provider. Norstella brings together market-leading brands to help clients navigate the drug development lifecycle with data solutions, AI analytics and advisory services. Citeline provides data and intelligence on clinical trials, drug treatments, medical devices and regulatory and commercial developments, supporting clients across pharmaceutical and biotech sectors. Role This role is for a Solution Consultant who can accelerate AI solutions across clinical trial strategy, planning and execution. You will apply AI across clinical trial planning, feasibility, and recruitment to help clients meet business goals using Citeline’s AI-enabled solutions and data assets. Responsibilities
Provide subject matter expertise on client calls to demonstrate the value of Citeline’s Clinical Solutions, including platform, AI analytics, services and Real World Data (RWD) offerings, across clinical lifecycle activities such as planning, feasibility, patient engagement and recruitment. Translate complex AI concepts into clear, value-driven narratives aligned to clinical trial objectives. Identify and qualify AI use cases in clinical trial planning, feasibility and recruitment; collaborate with Product to validate and formalize them into the roadmap. Provide AI solutioning support on strategic customer engagements to develop custom instances and bespoke solutions leveraging Citeline data assets, AI models, products and services. Act as a subject matter expert in Citeline’s AI solutions, including data powering them, development methodologies and validation processes. Lead client discovery sessions to uncover unmet needs and propose AI-enabled solutions to accelerate trial timelines and improve patient engagement. Collaborate with cross-functional teams to pilot and refine AI solutions, ensuring clinical relevance, technical feasibility and measurable impact. Collaborate with and support Sales teams across all account segments (new logos, existing accounts from small biotech to large pharma). Contribute to sales targets and independently manage solution/technical qualification with compelling proposals that generate new business. Create and present analyses of Citeline Connect solutions as part of consultative selling and value analysis. Support pre-sales activities such as building business cases, executive summaries, use case presentations, pricing and negotiations, and outlining implementation activities and timelines. Partner with Product Management and Sales to feedback client insights and drive continuous improvement of Citeline’s AI offering to BioPharma. Coordinate with implementation teams on pre-sales scoping, RFIs and RFPs; test new clinical offerings with potential clients and provide feedback to drive product-market fit. Document pre-sales activities in Citeline’s Salesforce CRM system. Qualifications
5+ years in clinical trial relevant business experience (CRO, trial recruitment, consulting, or biopharma). A passion for healthcare, life sciences, data/analytics, AI and technology. Experience identifying AI use cases in clinical or life sciences settings and supporting them through to proof-of-concept or pilot stages. Strong understanding of data science principles (machine learning, NLP, predictive analytics) and ability to translate into business value. Hands-on experience with AI-powered platforms or tools in healthcare or clinical trials. Ability to assess AI model performance, data quality and validation approaches for clinical/regulatory robustness. Track record of collaborating with product and engineering teams to shape AI solutions based on client needs and market trends. Working knowledge of the global pharmaceutical industry, particularly Clinical Trial Recruitment. Strong technical presentation skills with a proven ability to demonstrate solutions to Pharmaceutical & Biotech clients. Experience collaborating with commercial and other internal teams; able to engage senior stakeholders credibly. Curious, eager to learn the Pharma industry and our products; able to hold credible AI conversations with prospective clients. Ability to articulate complex solutions clearly and concisely; strong verbal and written communication; customer-focused and results-driven. Willing to travel as needed. Location
US Remote Benefits
Medical and Prescription Drug Benefits Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) Dental & Vision Benefits Basic Life and AD&D Benefits 401k Retirement Plan with Company Match Company Paid Short & Long-Term Disability Paid Parental Leave Paid Time Off & Company Holidays The expected base salary for this position ranges from $130,000 to $160,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications. In addition to base salary and benefits, discretionary bonus eligibility may apply.
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Senior AI Solution Consultant, Clinical
– Citeline, Norstella Location: Remote, United States Date Posted: Sep 16, 2025 Employment Type: Full Time Job ID: R-1147 Citeline is part of Norstella, a global pharma intelligence solutions provider. Norstella brings together market-leading brands to help clients navigate the drug development lifecycle with data solutions, AI analytics and advisory services. Citeline provides data and intelligence on clinical trials, drug treatments, medical devices and regulatory and commercial developments, supporting clients across pharmaceutical and biotech sectors. Role This role is for a Solution Consultant who can accelerate AI solutions across clinical trial strategy, planning and execution. You will apply AI across clinical trial planning, feasibility, and recruitment to help clients meet business goals using Citeline’s AI-enabled solutions and data assets. Responsibilities
Provide subject matter expertise on client calls to demonstrate the value of Citeline’s Clinical Solutions, including platform, AI analytics, services and Real World Data (RWD) offerings, across clinical lifecycle activities such as planning, feasibility, patient engagement and recruitment. Translate complex AI concepts into clear, value-driven narratives aligned to clinical trial objectives. Identify and qualify AI use cases in clinical trial planning, feasibility and recruitment; collaborate with Product to validate and formalize them into the roadmap. Provide AI solutioning support on strategic customer engagements to develop custom instances and bespoke solutions leveraging Citeline data assets, AI models, products and services. Act as a subject matter expert in Citeline’s AI solutions, including data powering them, development methodologies and validation processes. Lead client discovery sessions to uncover unmet needs and propose AI-enabled solutions to accelerate trial timelines and improve patient engagement. Collaborate with cross-functional teams to pilot and refine AI solutions, ensuring clinical relevance, technical feasibility and measurable impact. Collaborate with and support Sales teams across all account segments (new logos, existing accounts from small biotech to large pharma). Contribute to sales targets and independently manage solution/technical qualification with compelling proposals that generate new business. Create and present analyses of Citeline Connect solutions as part of consultative selling and value analysis. Support pre-sales activities such as building business cases, executive summaries, use case presentations, pricing and negotiations, and outlining implementation activities and timelines. Partner with Product Management and Sales to feedback client insights and drive continuous improvement of Citeline’s AI offering to BioPharma. Coordinate with implementation teams on pre-sales scoping, RFIs and RFPs; test new clinical offerings with potential clients and provide feedback to drive product-market fit. Document pre-sales activities in Citeline’s Salesforce CRM system. Qualifications
5+ years in clinical trial relevant business experience (CRO, trial recruitment, consulting, or biopharma). A passion for healthcare, life sciences, data/analytics, AI and technology. Experience identifying AI use cases in clinical or life sciences settings and supporting them through to proof-of-concept or pilot stages. Strong understanding of data science principles (machine learning, NLP, predictive analytics) and ability to translate into business value. Hands-on experience with AI-powered platforms or tools in healthcare or clinical trials. Ability to assess AI model performance, data quality and validation approaches for clinical/regulatory robustness. Track record of collaborating with product and engineering teams to shape AI solutions based on client needs and market trends. Working knowledge of the global pharmaceutical industry, particularly Clinical Trial Recruitment. Strong technical presentation skills with a proven ability to demonstrate solutions to Pharmaceutical & Biotech clients. Experience collaborating with commercial and other internal teams; able to engage senior stakeholders credibly. Curious, eager to learn the Pharma industry and our products; able to hold credible AI conversations with prospective clients. Ability to articulate complex solutions clearly and concisely; strong verbal and written communication; customer-focused and results-driven. Willing to travel as needed. Location
US Remote Benefits
Medical and Prescription Drug Benefits Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) Dental & Vision Benefits Basic Life and AD&D Benefits 401k Retirement Plan with Company Match Company Paid Short & Long-Term Disability Paid Parental Leave Paid Time Off & Company Holidays The expected base salary for this position ranges from $130,000 to $160,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications. In addition to base salary and benefits, discretionary bonus eligibility may apply.
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