Phlebotomy - Phlebotomist I Job at Mindlance in Delray Beach

Job Title: Patient Services Representative I (PSR I)

The Patient Services Representative I (PSR I) represents the face of the company to patients, whether they are visiting for routine health services or important health decisions. The PSR I is responsible for drawing quality blood samples and preparing specimens for lab testing, adhering to established procedures. This role involves direct patient contact, creating a trustful environment, and explaining procedures clearly while performing blood draws skillfully, safely, and accurately. The PSR I demonstrates leadership behaviors, focuses on process excellence, and maintains sensitivity to confidentiality and patient information accuracy.

Under the supervision of the area supervisor, the PSR I will:

1. Perform daily activities accurately and timely.
2. Maintain a safe and professional environment.
3. Confidently perform forensic and clinical specimen collection and processing following established practices.
4. Maintain required records and documentation.
5. Promote a positive image to patients, clients, employees, and the public.

Job Requirements:

• Ability to deliver quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.

Required Education:

• High school diploma or equivalent required.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).

Work Experience:

• Minimum of 6 months of experience required; over 1 year preferred.
• Customer service experience in retail or service sectors preferred.
• Keyboard/data entry experience required.

EEO Statement:

Mindlance is an Equal Opportunity Employer and does not discriminate based on race, gender, disability, religion, LGBTQI status, age, or veteran status.

Background Checks and Offer Process:

All hires undergo background checks as per client requirements, which may include criminal history, social security verification, employment verification, motor vehicle records, education, and licensure checks. Convictions do not automatically disqualify candidates but are reviewed by the compliance team.

Offers of employment are contingent upon successful background and drug screening, completion of paperwork, and receipt of start instructions from the account management team, typically provided the Friday before the start date.

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