General Manager of Restaurant Operations

Job Details Position Type : General Manager of Restaurant Operations Salary Range : Undisclosed Description The General Manager (GM) leads and oversees operations in our dynamic restaurant environment, ensuring that we meet or exceed our operational goals. The GM focuses on: Delivering exceptional customer service Upholding company standards in product quality and facility specifications Supervising food safety procedures and operational processes Managing financial performance to achieve profit margins Recruiting, training, and building a motivated team The GM engages in hands-on operational activities, ensuring team training and exceptional customer service. Key Responsibilities Customer Satisfaction/Product Quality:

Ensure efficient service, foster positive guest relations, and deliver high-quality products. Financial Management:

Drive the restaurant's annual operating plan while analyzing sales and operational metrics to achieve financial targets. Operations:

Maintain equipment standards, monitor food preparation processes, and enhance service speed metrics. Human Resources:

Oversee all HR activities, from hiring to performance management, and foster a fair workplace environment. Success Metrics Achievement of annual operational goals Improvement in profit margins Performance metrics in sales, labor, and employee turnover Qualifications High school diploma or GED Supervisory experience in a food service or retail setting Experience in financial management and team coaching Strong commitment to customer satisfaction and employee engagement Join our team and lead our restaurant to success! We look forward to hearing from enthusiastic candidates who are ready to make a difference.