San Francisco
Transit Operator (9163) – San Francisco Municipal Transportation Agency - (T0014
San Francisco, San Francisco, California, United States, 94199
Overview
This is a San Francisco Municipal Transportation Agency Class Based Test.
Your application to this posting is an application to take a San Francisco Municipal Transportation Agency exam. Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/ The purpose of this announcement is to create an eligible list which will be used to fill future vacancies in this classification. Application Opening:
Tuesday, October 7, 2025 Deadline to Apply:
The job ad will close at 12:00 am PST on Wednesday, October 22, 2025. Applications must be submitted by 11:59 pm PST on Tuesday, October 21, 2025. Compensation Range:
$30.8875 - $47.5375 hourly (For more information, click here: https://careers.sf.gov/knowledge/process/) The SFMTA, a department of the City and County of San Francisco, oversees Muni (the historic Municipal Railway), parking and traffic, bicycling, walking and taxis. Over one million people get around San Francisco and rely on us to ensure safe and reliable travel. Our Vision: Excellent transportation choices for San Francisco. Our Mission: We connect San Francisco through a safe, equitable, and sustainable transportation system. San Francisco is a vibrant and dynamic city, on the forefront of economic growth and innovation, urban development, arts and entertainment, as well as social issues and change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. This recruitment will be used to fill both full-time and part-time positions.
Responsibilities
Under general supervision, operates a variety of transit vehicles such as diesel and electric motor coaches, cable cars, streetcars and light rail vehicles; transports passengers along a specific route and makes designated stops as required; accepts fares, issues transfers, gives general directional information; and performs related duties as required. Examples of Important and Essential Duties Conducts pre-operational inspection of the transit vehicle, in accordance with federal and state laws and departmental regulations, to ensure it is functioning properly. Inspects the passenger compartment of the vehicle to ensure it is free from hazards (such as spills, loose handrails and stanchions, defective seats, etc.) and that the video camera lenses are not obscured. Safely navigates the vehicle through traffic along assigned routes, under various environmental conditions, in accordance with traffic laws and departmental regulations. Operates the disability access lifts to assist people in wheelchairs onto the vehicle and properly secures their wheelchairs when they are on the vehicle. Collects fares from passengers and issues transfers; checks passenger transfers, fast passes, and electronic passes to ensure they are valid. Uses vehicle's intercom system to communicate instructions to passengers and to call out vehicle stops and transfer points. Responds to customers' questions regarding routes, directions, fares and transfers. Conducts a post-operational inspection of the outside of the vehicle to detect defects and body damage, broken windows, and graffiti. Contacts Central Control regarding emergencies such as medical emergencies, vehicle malfunctions, vehicle evacuations, and/or circumstances that may affect service (e.g., heavy traffic, road hazards). Completes accident, incident and/or miscellaneous reports to document unusual occurrences. Performs related duties and responsibilities as assigned. Nature of Work : Incumbents in this class may be required to work rotating shifts, holidays and weekends; to work outdoors in all weather conditions; and to use computers. May require standing and/or sitting for prolonged periods; performing physical activities such as pulling poles, cranking switches in the subway, resetting retrievers to return disabled transit vehicles to service and assisting in the movement of disabled vehicles when possible. All employees, and prospective employees must comply with FTA and SFMTA mandates. All operators bid for assignments by seniority. Work hours and days off may change several times per year. Qualifications Must be at least 21 years old by October 21, 2025; AND Possession of a valid High School Diploma, GED or California High School Proficiency Certificate; AND One (1) year of verifiable satisfactory public contact or customer service experience; AND Possession of a valid class C Driver License. Must have been a licensed driver for at least three (3) continuous years from October 21, 2022 through October 21, 2025; AND Possession of or the ability to obtain a Class B - Driver License with a Passenger (P) Endorsement and no restrictions that prohibit operation of a SFMTA public transit vehicle; AND A good driving record during the three (3) years between October 21, 2022 through October 21, 2025 and through the date of appointment, meeting the following requirements:
No more than 1 moving violations between October 21, 2024 and October 21, 2025; No more than 3 moving violations between October 21, 2022 through October 21, 2025; No accidents where applicant contributed to cause; Has not had driving privilege suspended, revoked, or placed on probation more than once for a cause involving the unsafe operation of a motor vehicle; No convictions of California State Vehicle Code sections relating to leaving the scene of an accident, reckless driving, or driving under the influence, or equivalent convictions in another state; Other violations and/or accidents will be reviewed on a case-by-case basis and may be cause for non-selection; AND
No convictions within the past seven (7) years between October 21, 2018 through October 21, 2025 of any offense related to the use, sale, possession, or transportation of narcotics, habit forming drugs, or dangerous drugs; AND No convictions of any sex offense as defined in Section 44010 of the Education Code; AND Ability to obtain a School Pupil Activity Bus (SPAB) certificate issued by DMV. Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/. Note:
Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Selection Process
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. Training and Experience Evaluation/Supplemental Questionnaire (Weight: 100%):
Candidates will be sent a Supplemental Questionnaire via email after submitting their application. Some of the questions are designed to measure knowledge, skills and/or abilities in job-related areas. It is important that the information provided on the supplemental questionnaire be accurate and complete. All statements made on the application materials are subject to verification. A 24-HOUR RECORDED MESSAGE WITH IMPORTANT INFORMATION REGARDING THIS EXAMINATION IS AVAILABLE AT (415) 701-5656. Medical Examination/Drug Testing : Candidates who are being considered for appointment may be required to pass a medical examination. The medical examination will be administered only to those applicants who are being considered for appointment. Physical qualifications for drivers as specified by the Federal Motor Carrier Safety Administration can be viewed online: https://careers.sf.gov/knowledge/experience-education/. The SFMTA has determined that Class 9163 Transit Operator is a “safety-sensitive” position under 49 CFR Part 655. Federal law requires random, post-accident, reasonable suspicion, return-to-duty and follow-up drug and alcohol testing. All applicants for Safety-Sensitive positions shall undergo urine drug testing prior to employment and within 90 days prior to performing Safety-Sensitive functions for the first time. A negative test result is required prior to payroll. A positive, adulterated, negative dilute or substituted test will result in non-hiring, and the applicant’s name will be removed from the eligible list. Those who have worked for a DOT-regulated employer in the last two years must sign a consent form to obtain information about their drug and alcohol test history. SFMTA will not hire any applicant who fails to provide information or consent. Class B Permit with Passenger (P) endorsement and Airbrakes : Applicants who are successful in the examination process and do not possess a Class B Driver License with Passenger (P) endorsement and airbrakes will be required to obtain one prior to starting Transit Operator training. Transit Operator Training : All employees must successfully complete the SFMTA Operator Training Program consisting of classroom and behind-the-wheel instruction. The trainee rate of pay is $30.8875 per hour. Attendance to all training sessions is required. If a candidate misses any dates without proper notification, they will be released from training. If proper notification was provided, a candidate released during training may request to be placed back on the eligible list for future classes if the list is still active. Candidates may only request to be placed back on the eligible list once. Those not approved or unable to be placed in another training class before the list expires must re-apply during the next filing period.
Additional Information
Eligible List/Score Report : A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes. An examination score report will be available to view ranks and counts. Applicant information on the eligible list shall not be public unless required by law. The list may be made public once exhausted or referrals resolved. The list/score report may change after adoption (e.g., appeals) as directed by the Director of Transportation or Civil Service Commission. The duration of the eligible list resulting from this examination process will be 12 months and may be extended with approval. Terms of Announcement and Appeal Rights : Applicants must follow the provisions of this announcement. Corrections to clerical errors may be posted at https://careers.sf.gov. Appeals may be submitted in writing to the Department of Human Resources by close of business on the 5th business day after issuance. Additional Civil Service rules are available at the Civil Service Commission website: sf.gov/departments/civil-service-commission. Additional Information Regarding Employment with the SFMTA : Information about the Hiring Process, Conviction History, Employee Benefits Overview, Equal Employment Opportunity, Disaster Service Worker, ADA Accommodation, Veterans Preference, Right to Work, Copies of Application Documents, Diversity Statement, SFMTA Employee Wellness Program. Where to Apply: All job applications for the City and County of San Francisco must be submitted through the online portal: care ers.sf.gov. Steps: visit the site, search by 9163, open the job ad, click Apply Now, and follow instructions. Computers are available for public use in designated centers. Ensure your application information is accurate and matches your legal ID. You will receive a confirmation email from notifications@smartrecruiters.com after submission. For questions, contact Angela Ng at Angela.Ng@sfmta.com. Recruitment ID: CBT-9163-T00143 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of sex, race, age, religion, color, national origin, ancestry, physical or mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category by law.
#J-18808-Ljbffr
This is a San Francisco Municipal Transportation Agency Class Based Test.
Your application to this posting is an application to take a San Francisco Municipal Transportation Agency exam. Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/ The purpose of this announcement is to create an eligible list which will be used to fill future vacancies in this classification. Application Opening:
Tuesday, October 7, 2025 Deadline to Apply:
The job ad will close at 12:00 am PST on Wednesday, October 22, 2025. Applications must be submitted by 11:59 pm PST on Tuesday, October 21, 2025. Compensation Range:
$30.8875 - $47.5375 hourly (For more information, click here: https://careers.sf.gov/knowledge/process/) The SFMTA, a department of the City and County of San Francisco, oversees Muni (the historic Municipal Railway), parking and traffic, bicycling, walking and taxis. Over one million people get around San Francisco and rely on us to ensure safe and reliable travel. Our Vision: Excellent transportation choices for San Francisco. Our Mission: We connect San Francisco through a safe, equitable, and sustainable transportation system. San Francisco is a vibrant and dynamic city, on the forefront of economic growth and innovation, urban development, arts and entertainment, as well as social issues and change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. This recruitment will be used to fill both full-time and part-time positions.
Responsibilities
Under general supervision, operates a variety of transit vehicles such as diesel and electric motor coaches, cable cars, streetcars and light rail vehicles; transports passengers along a specific route and makes designated stops as required; accepts fares, issues transfers, gives general directional information; and performs related duties as required. Examples of Important and Essential Duties Conducts pre-operational inspection of the transit vehicle, in accordance with federal and state laws and departmental regulations, to ensure it is functioning properly. Inspects the passenger compartment of the vehicle to ensure it is free from hazards (such as spills, loose handrails and stanchions, defective seats, etc.) and that the video camera lenses are not obscured. Safely navigates the vehicle through traffic along assigned routes, under various environmental conditions, in accordance with traffic laws and departmental regulations. Operates the disability access lifts to assist people in wheelchairs onto the vehicle and properly secures their wheelchairs when they are on the vehicle. Collects fares from passengers and issues transfers; checks passenger transfers, fast passes, and electronic passes to ensure they are valid. Uses vehicle's intercom system to communicate instructions to passengers and to call out vehicle stops and transfer points. Responds to customers' questions regarding routes, directions, fares and transfers. Conducts a post-operational inspection of the outside of the vehicle to detect defects and body damage, broken windows, and graffiti. Contacts Central Control regarding emergencies such as medical emergencies, vehicle malfunctions, vehicle evacuations, and/or circumstances that may affect service (e.g., heavy traffic, road hazards). Completes accident, incident and/or miscellaneous reports to document unusual occurrences. Performs related duties and responsibilities as assigned. Nature of Work : Incumbents in this class may be required to work rotating shifts, holidays and weekends; to work outdoors in all weather conditions; and to use computers. May require standing and/or sitting for prolonged periods; performing physical activities such as pulling poles, cranking switches in the subway, resetting retrievers to return disabled transit vehicles to service and assisting in the movement of disabled vehicles when possible. All employees, and prospective employees must comply with FTA and SFMTA mandates. All operators bid for assignments by seniority. Work hours and days off may change several times per year. Qualifications Must be at least 21 years old by October 21, 2025; AND Possession of a valid High School Diploma, GED or California High School Proficiency Certificate; AND One (1) year of verifiable satisfactory public contact or customer service experience; AND Possession of a valid class C Driver License. Must have been a licensed driver for at least three (3) continuous years from October 21, 2022 through October 21, 2025; AND Possession of or the ability to obtain a Class B - Driver License with a Passenger (P) Endorsement and no restrictions that prohibit operation of a SFMTA public transit vehicle; AND A good driving record during the three (3) years between October 21, 2022 through October 21, 2025 and through the date of appointment, meeting the following requirements:
No more than 1 moving violations between October 21, 2024 and October 21, 2025; No more than 3 moving violations between October 21, 2022 through October 21, 2025; No accidents where applicant contributed to cause; Has not had driving privilege suspended, revoked, or placed on probation more than once for a cause involving the unsafe operation of a motor vehicle; No convictions of California State Vehicle Code sections relating to leaving the scene of an accident, reckless driving, or driving under the influence, or equivalent convictions in another state; Other violations and/or accidents will be reviewed on a case-by-case basis and may be cause for non-selection; AND
No convictions within the past seven (7) years between October 21, 2018 through October 21, 2025 of any offense related to the use, sale, possession, or transportation of narcotics, habit forming drugs, or dangerous drugs; AND No convictions of any sex offense as defined in Section 44010 of the Education Code; AND Ability to obtain a School Pupil Activity Bus (SPAB) certificate issued by DMV. Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/. Note:
Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Selection Process
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Minimum Qualification Supplemental Questionnaire (MQSQ):
Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. Training and Experience Evaluation/Supplemental Questionnaire (Weight: 100%):
Candidates will be sent a Supplemental Questionnaire via email after submitting their application. Some of the questions are designed to measure knowledge, skills and/or abilities in job-related areas. It is important that the information provided on the supplemental questionnaire be accurate and complete. All statements made on the application materials are subject to verification. A 24-HOUR RECORDED MESSAGE WITH IMPORTANT INFORMATION REGARDING THIS EXAMINATION IS AVAILABLE AT (415) 701-5656. Medical Examination/Drug Testing : Candidates who are being considered for appointment may be required to pass a medical examination. The medical examination will be administered only to those applicants who are being considered for appointment. Physical qualifications for drivers as specified by the Federal Motor Carrier Safety Administration can be viewed online: https://careers.sf.gov/knowledge/experience-education/. The SFMTA has determined that Class 9163 Transit Operator is a “safety-sensitive” position under 49 CFR Part 655. Federal law requires random, post-accident, reasonable suspicion, return-to-duty and follow-up drug and alcohol testing. All applicants for Safety-Sensitive positions shall undergo urine drug testing prior to employment and within 90 days prior to performing Safety-Sensitive functions for the first time. A negative test result is required prior to payroll. A positive, adulterated, negative dilute or substituted test will result in non-hiring, and the applicant’s name will be removed from the eligible list. Those who have worked for a DOT-regulated employer in the last two years must sign a consent form to obtain information about their drug and alcohol test history. SFMTA will not hire any applicant who fails to provide information or consent. Class B Permit with Passenger (P) endorsement and Airbrakes : Applicants who are successful in the examination process and do not possess a Class B Driver License with Passenger (P) endorsement and airbrakes will be required to obtain one prior to starting Transit Operator training. Transit Operator Training : All employees must successfully complete the SFMTA Operator Training Program consisting of classroom and behind-the-wheel instruction. The trainee rate of pay is $30.8875 per hour. Attendance to all training sessions is required. If a candidate misses any dates without proper notification, they will be released from training. If proper notification was provided, a candidate released during training may request to be placed back on the eligible list for future classes if the list is still active. Candidates may only request to be placed back on the eligible list once. Those not approved or unable to be placed in another training class before the list expires must re-apply during the next filing period.
Additional Information
Eligible List/Score Report : A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes. An examination score report will be available to view ranks and counts. Applicant information on the eligible list shall not be public unless required by law. The list may be made public once exhausted or referrals resolved. The list/score report may change after adoption (e.g., appeals) as directed by the Director of Transportation or Civil Service Commission. The duration of the eligible list resulting from this examination process will be 12 months and may be extended with approval. Terms of Announcement and Appeal Rights : Applicants must follow the provisions of this announcement. Corrections to clerical errors may be posted at https://careers.sf.gov. Appeals may be submitted in writing to the Department of Human Resources by close of business on the 5th business day after issuance. Additional Civil Service rules are available at the Civil Service Commission website: sf.gov/departments/civil-service-commission. Additional Information Regarding Employment with the SFMTA : Information about the Hiring Process, Conviction History, Employee Benefits Overview, Equal Employment Opportunity, Disaster Service Worker, ADA Accommodation, Veterans Preference, Right to Work, Copies of Application Documents, Diversity Statement, SFMTA Employee Wellness Program. Where to Apply: All job applications for the City and County of San Francisco must be submitted through the online portal: care ers.sf.gov. Steps: visit the site, search by 9163, open the job ad, click Apply Now, and follow instructions. Computers are available for public use in designated centers. Ensure your application information is accurate and matches your legal ID. You will receive a confirmation email from notifications@smartrecruiters.com after submission. For questions, contact Angela Ng at Angela.Ng@sfmta.com. Recruitment ID: CBT-9163-T00143 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of sex, race, age, religion, color, national origin, ancestry, physical or mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category by law.
#J-18808-Ljbffr