Office of the NYS Comptroller Thomas P. DiNapoli
Business Systems Analyst 2, SG-23 (NYHELPS) Item# 08198
Office of the NYS Comptroller Thomas P. DiNapoli, Albany, New York, United States
Business Systems Analyst 2, SG-23 (NYSHELPS) ITEM# 08198
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Business Systems Analyst 2, SG-23 (NYSHELPS) ITEM# 08198
role at
Office of the NYS Comptroller Thomas P. DiNapoli Duties Description Work as a liaison between stakeholders to elicit, analyze, verify, and validate requirements for changes to business processes, policies, and information systems. Duties may include: conducting general requirements elicitation activities for improvement or automation of processes or functions; researching and documenting the current or as-is state of the business process or function; utilizing requirement elicitation techniques such as interviews, surveys, focus groups, and document analysis; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; training on new procedures and software and creating procedure manuals; conducting Gap analysis to compare the as-is and to-be states to identify differences which need to be addressed prior to implementation; and identifying, analyzing, and resolving issues for existing systems. Within the Division of Retirement Services, Bureau of Program Optimization Support and Transformation (POST), and under the guidance of higher-level staff, this position will be responsible for participating in systems implementation, maintenance, and support for medium to small scope efforts; providing technical support and customer service; supervision and leadership; promoting business analysis and professional development; and maintaining professional communication and demeanor. Minimum Qualifications For appointment to a Business Systems Analyst 2, you must have: a bachelor’s or higher degree AND three years of business analysis experience where your primary duty was performing three of the five following activities: using business analysis techniques to elicit requirements; using business analysis techniques for the purpose of identifying solutions; describing in a comprehensive written document what the system, process, or product service must do; validating requirements throughout the product/system development life cycle; or verifying requirements throughout the product/system development life cycle. OR a bachelor’s or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification AND one year of business analysis experience where your primary duty was performing three of the five activities listed above. OR possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification. Preferred Qualifications/Knowledge, skills, and abilities: Experience working with an Enterprise Resource Planning (ERP) system such as PeopleSoft. Proficient in the use of Microsoft Office applications. Demonstrates passion for business analysis. Demonstrated experience using recognized business analysis elicitation techniques. Demonstrated experience using recognized business analysis methodologies. Strong facilitation and organizational skills. Excellent verbal and written communication skills. Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Reasonable Accommodation:
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. Equal Opportunity Employment:
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives.
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Join to apply for the
Business Systems Analyst 2, SG-23 (NYSHELPS) ITEM# 08198
role at
Office of the NYS Comptroller Thomas P. DiNapoli Duties Description Work as a liaison between stakeholders to elicit, analyze, verify, and validate requirements for changes to business processes, policies, and information systems. Duties may include: conducting general requirements elicitation activities for improvement or automation of processes or functions; researching and documenting the current or as-is state of the business process or function; utilizing requirement elicitation techniques such as interviews, surveys, focus groups, and document analysis; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; training on new procedures and software and creating procedure manuals; conducting Gap analysis to compare the as-is and to-be states to identify differences which need to be addressed prior to implementation; and identifying, analyzing, and resolving issues for existing systems. Within the Division of Retirement Services, Bureau of Program Optimization Support and Transformation (POST), and under the guidance of higher-level staff, this position will be responsible for participating in systems implementation, maintenance, and support for medium to small scope efforts; providing technical support and customer service; supervision and leadership; promoting business analysis and professional development; and maintaining professional communication and demeanor. Minimum Qualifications For appointment to a Business Systems Analyst 2, you must have: a bachelor’s or higher degree AND three years of business analysis experience where your primary duty was performing three of the five following activities: using business analysis techniques to elicit requirements; using business analysis techniques for the purpose of identifying solutions; describing in a comprehensive written document what the system, process, or product service must do; validating requirements throughout the product/system development life cycle; or verifying requirements throughout the product/system development life cycle. OR a bachelor’s or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification AND one year of business analysis experience where your primary duty was performing three of the five activities listed above. OR possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification. Preferred Qualifications/Knowledge, skills, and abilities: Experience working with an Enterprise Resource Planning (ERP) system such as PeopleSoft. Proficient in the use of Microsoft Office applications. Demonstrates passion for business analysis. Demonstrated experience using recognized business analysis elicitation techniques. Demonstrated experience using recognized business analysis methodologies. Strong facilitation and organizational skills. Excellent verbal and written communication skills. Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Reasonable Accommodation:
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. Equal Opportunity Employment:
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives.
#J-18808-Ljbffr