CVS Health
Pharmacy Manager
– CVS Health
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Job Purpose and Summary At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities.
The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to:
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same
Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize
Supporting effective management of pharmacy inventory by following—all inventory best practices, with a special focus on protecting cold chain products for patients and the business
Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure
Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times; escalating issues as needed
Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy
Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, feedback, and/or validation of results
Remaining flexible for scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; managing the pharmacy schedule
Reviewing business reporting for operational insights and developing action plans to close gaps in workflow, service, patient care, and compliance
Establishing a culture of safety, empowerment, and inclusion; encouraging feedback and acting on relevant input
Maintaining clinical and technical skills; pursuing opportunities to expand knowledge to support patients
Supporting access to care and patient outcomes through pharmacist-delivered clinical care where permissible (e.g., testing and prescribing services) and empowering the team to provide holistic care
Understanding and complying with all relevant laws, regulations, and CVS Health policies; protecting patient privacy and ensuring a safe, inclusive workplace
Required Qualifications
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
1-2 years of experience as a Pharmacist
Essential Functions
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Communication Skills
Use and understand verbal and written communication to interact with patients and colleagues
Active listening with full attention, understanding points, asking questions when appropriate
Mathematical Reasoning
Ability to use math to solve problems such as dispensing quantities and days supply
Problem Resolution
Identify challenging interactions and choose best course of action
Physical Demands
Be mobile and upright for extended periods; lift, scan, bag items; reach, stretch, and grasp
Manual dexterity for typing and handling small parts; lift up to 20 lbs as needed
Close visual acuity for computer work and reading
Ability to communicate clearly and receive detailed information orally
Team Management and Leadership
Lead by example, delegate tasks, foster a collaborative environment
Motivate, coach, provide feedback, and address performance
Adaptable and accountable; navigate changing circumstances
Any additional tasks as directed by Supervisor or Manager
Preferred Qualifications
Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program
3-5 years of related work experience in pharmacy, retail, medical, or customer service
Ability to work in the home store and across the market to meet business needs
Anticipated Weekly Hours: 40
Time Type: Full time
Pay Range The Typical Pay Range For This Role Is $65.00 - $82.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for wellness, counseling and financial coaching.
Benefit solutions that address different needs and preferences, including PTO, leave, dependent care resources, tuition assistance and more.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Note: This job description reflects the responsibilities and qualifications of the Pharmacy Manager role at CVS Health as described in the posting. This page may include additional related roles and postings.
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– CVS Health
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Job Purpose and Summary At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities.
The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to:
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same
Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize
Supporting effective management of pharmacy inventory by following—all inventory best practices, with a special focus on protecting cold chain products for patients and the business
Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure
Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times; escalating issues as needed
Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy
Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, feedback, and/or validation of results
Remaining flexible for scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; managing the pharmacy schedule
Reviewing business reporting for operational insights and developing action plans to close gaps in workflow, service, patient care, and compliance
Establishing a culture of safety, empowerment, and inclusion; encouraging feedback and acting on relevant input
Maintaining clinical and technical skills; pursuing opportunities to expand knowledge to support patients
Supporting access to care and patient outcomes through pharmacist-delivered clinical care where permissible (e.g., testing and prescribing services) and empowering the team to provide holistic care
Understanding and complying with all relevant laws, regulations, and CVS Health policies; protecting patient privacy and ensuring a safe, inclusive workplace
Required Qualifications
Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
1-2 years of experience as a Pharmacist
Essential Functions
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Communication Skills
Use and understand verbal and written communication to interact with patients and colleagues
Active listening with full attention, understanding points, asking questions when appropriate
Mathematical Reasoning
Ability to use math to solve problems such as dispensing quantities and days supply
Problem Resolution
Identify challenging interactions and choose best course of action
Physical Demands
Be mobile and upright for extended periods; lift, scan, bag items; reach, stretch, and grasp
Manual dexterity for typing and handling small parts; lift up to 20 lbs as needed
Close visual acuity for computer work and reading
Ability to communicate clearly and receive detailed information orally
Team Management and Leadership
Lead by example, delegate tasks, foster a collaborative environment
Motivate, coach, provide feedback, and address performance
Adaptable and accountable; navigate changing circumstances
Any additional tasks as directed by Supervisor or Manager
Preferred Qualifications
Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program
3-5 years of related work experience in pharmacy, retail, medical, or customer service
Ability to work in the home store and across the market to meet business needs
Anticipated Weekly Hours: 40
Time Type: Full time
Pay Range The Typical Pay Range For This Role Is $65.00 - $82.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for wellness, counseling and financial coaching.
Benefit solutions that address different needs and preferences, including PTO, leave, dependent care resources, tuition assistance and more.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Note: This job description reflects the responsibilities and qualifications of the Pharmacy Manager role at CVS Health as described in the posting. This page may include additional related roles and postings.
#J-18808-Ljbffr