Cotiviti US & Canada Page
Technical Customer Solutions Manager
Cotiviti US & Canada Page, Myrtle Point, Oregon, United States, 97458
Overview
Employer Industry: Healthcare Technology Why consider this job opportunity: Opportunity for career advancement and growth within the organization Competitive salary based on experience Supportive and collaborative work environment Involvement in impactful projects that drive client success in the healthcare sector Chance to work with cutting-edge technology in healthcare data processing Opportunity to be a trusted advisor to healthcare payer clients Responsibilities
Develop and implement tactical project plans related to customer issue resolution and quality improvement Serve as the lead relationship manager for assigned accounts, fostering proactive communication and collaboration Align Cotiviti software and services with client business needs to drive impactful results Monitor and forecast operational metrics, ensuring compliance with CMS regulations Analyze client support tickets to identify trends and advocate for internal resolutions Qualifications
Master’s Degree or a minimum of 6 years of relevant experience 6+ years of operational knowledge of data integration systems and claims processing 6+ years of technical expertise in encounter submissions and risk adjustment workflows Familiarity with Software as a Service (SaaS) distribution models Strong working knowledge of Microsoft Office, Freshdesk, SQL, and Jira Preferred Qualifications
6+ years of proven success in the healthcare or related technical field Experience with customer journey mapping and strategic success planning Excellent organizational, communication, and interpersonal skills with a client-first approach #HealthcareTechnology #ClientSuccess #CareerGrowth #DataIntegration #ProjectManagement "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr
Employer Industry: Healthcare Technology Why consider this job opportunity: Opportunity for career advancement and growth within the organization Competitive salary based on experience Supportive and collaborative work environment Involvement in impactful projects that drive client success in the healthcare sector Chance to work with cutting-edge technology in healthcare data processing Opportunity to be a trusted advisor to healthcare payer clients Responsibilities
Develop and implement tactical project plans related to customer issue resolution and quality improvement Serve as the lead relationship manager for assigned accounts, fostering proactive communication and collaboration Align Cotiviti software and services with client business needs to drive impactful results Monitor and forecast operational metrics, ensuring compliance with CMS regulations Analyze client support tickets to identify trends and advocate for internal resolutions Qualifications
Master’s Degree or a minimum of 6 years of relevant experience 6+ years of operational knowledge of data integration systems and claims processing 6+ years of technical expertise in encounter submissions and risk adjustment workflows Familiarity with Software as a Service (SaaS) distribution models Strong working knowledge of Microsoft Office, Freshdesk, SQL, and Jira Preferred Qualifications
6+ years of proven success in the healthcare or related technical field Experience with customer journey mapping and strategic success planning Excellent organizational, communication, and interpersonal skills with a client-first approach #HealthcareTechnology #ClientSuccess #CareerGrowth #DataIntegration #ProjectManagement "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr