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Included Health

Senior Client Success Manager

Included Health, Myrtle Point, Oregon, United States, 97458

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Employer Industry: Healthcare Technology

Why consider this job opportunity

Salary up to $193,232 + equity + benefits

Remote-first culture providing flexibility in work location

Comprehensive medical, vision, and dental coverage through multiple options

12 weeks of 100% paid parental leave and generous family-building support

Opportunity for career advancement and growth within the organization

Engaging work environment focused on innovative healthcare solutions

What to Expect (Job Responsibilities)

Manage a portfolio of large, complex clients with revenue under management of $30M+ ARR

Develop and implement strategies that support client relationships and desired outcomes

Promote client needs to internal teams to ensure expectations are met

Deliver recurring business reviews and reports, demonstrating progress towards success measures

Collaborate with internal partners to optimize member experience and client investment

What is Required (Qualifications)

7+ years of client success experience in the Benefits/Healthcare space

Experience working at a navigator, digital health point solution, carrier, or consultant

Proven ability to build professional relationships with senior management level contacts

Experience delivering large, complex projects that exceed client expectations

Must be located in the PST time zone and able to travel (estimated 25%)

How to Stand Out (Preferred Qualifications)

Experience providing services to Fortune 100 clients or large group plans in the public sector

Proven experience analyzing and interpreting data to drive project value delivery

Familiarity with Salesforce and other key account management platforms

#HealthcareTechnology #ClientSuccess #RemoteWork #CareerGrowth #EquityBenefits

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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