FiscalNote
Employer Industry: Policy and Global Intelligence
Benefits
Competitive salary and equity packages to ensure all employees are owners
Comprehensive benefits packages that promote well-being and work-life balance
Opportunity for career advancement and growth within a dynamic team environment
Flexibility to work remotely, with a preference for DC Hybrid if possible
Supportive culture focused on client success and continuous learning
What to Expect (Job Responsibilities)
Manage a portfolio of accounts, ensuring training and account configuration needs are met to drive product adoption and renewal
Deliver on-site and webinar training for the full product suite across all clients
Leverage ChurnZero to proactively focus on customers, reducing risk and enhancing product usage
Analyze clients’ current product usage and suggest best practices to increase efficiency and effectiveness
Build and maintain strong relationships with key contacts at assigned client organizations to ensure satisfaction
What is Required (Qualifications)
Minimum of 2+ years of experience delivering consultative training for a SaaS product
Superior presentation skills with the ability to communicate effectively at all levels
Proven ability to manage multiple client relationships across different product combinations
Strong written and verbal communication skills
Ability to work independently while embracing a close-knit team environment
How to Stand Out (Preferred Qualifications)
Experience with technical implementation of software
Familiarity with Salesforce or equivalent CRM tool
Knowledge of the legislative and policy arena
Proven success in troubleshooting and problem-solving
Experience conducting effective consultative conversations
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Benefits
Competitive salary and equity packages to ensure all employees are owners
Comprehensive benefits packages that promote well-being and work-life balance
Opportunity for career advancement and growth within a dynamic team environment
Flexibility to work remotely, with a preference for DC Hybrid if possible
Supportive culture focused on client success and continuous learning
What to Expect (Job Responsibilities)
Manage a portfolio of accounts, ensuring training and account configuration needs are met to drive product adoption and renewal
Deliver on-site and webinar training for the full product suite across all clients
Leverage ChurnZero to proactively focus on customers, reducing risk and enhancing product usage
Analyze clients’ current product usage and suggest best practices to increase efficiency and effectiveness
Build and maintain strong relationships with key contacts at assigned client organizations to ensure satisfaction
What is Required (Qualifications)
Minimum of 2+ years of experience delivering consultative training for a SaaS product
Superior presentation skills with the ability to communicate effectively at all levels
Proven ability to manage multiple client relationships across different product combinations
Strong written and verbal communication skills
Ability to work independently while embracing a close-knit team environment
How to Stand Out (Preferred Qualifications)
Experience with technical implementation of software
Familiarity with Salesforce or equivalent CRM tool
Knowledge of the legislative and policy arena
Proven success in troubleshooting and problem-solving
Experience conducting effective consultative conversations
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr