Included Health
Employer Industry: Healthcare Services
Why consider this job opportunity
Salary range up to $144,183, plus equity and benefits
Remote-first culture providing flexibility in work environment
Comprehensive medical, vision, and dental coverage options
12 weeks of 100% paid parental leave
Opportunities for career advancement and growth within the organization
Supportive and collaborative work environment with a focus on client success
What to Expect (Job Responsibilities)
Support a portfolio of complex clients by collaborating with Client Success team members
Manage client escalations, ensuring timely resolution and effective communication
Customize client-specific reporting and marketing materials for meetings and reviews
Lead Client Service Delivery initiatives to enhance client and member experiences
Develop project plans and deliver regular reports on Client Service Delivery progress
What is Required (Qualifications)
5+ years of experience working with Fortune 500 clients, specifically in benefits and healthcare
Proven presentation skills with the ability to articulate compelling insights
Experience managing difficult conversations with executive stakeholders
Ability to analyze and interpret data to deliver valuable insights for clients
Willingness to travel up to 25%
How to Stand Out (Preferred Qualifications)
Experience in managing long‑term client relationships with accountability for outcomes
Familiarity with integrated virtual care and navigation in healthcare
#HealthcareServices #ClientSuccess #RemoteWork #CareerGrowth #CompetitivePay
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Salary range up to $144,183, plus equity and benefits
Remote-first culture providing flexibility in work environment
Comprehensive medical, vision, and dental coverage options
12 weeks of 100% paid parental leave
Opportunities for career advancement and growth within the organization
Supportive and collaborative work environment with a focus on client success
What to Expect (Job Responsibilities)
Support a portfolio of complex clients by collaborating with Client Success team members
Manage client escalations, ensuring timely resolution and effective communication
Customize client-specific reporting and marketing materials for meetings and reviews
Lead Client Service Delivery initiatives to enhance client and member experiences
Develop project plans and deliver regular reports on Client Service Delivery progress
What is Required (Qualifications)
5+ years of experience working with Fortune 500 clients, specifically in benefits and healthcare
Proven presentation skills with the ability to articulate compelling insights
Experience managing difficult conversations with executive stakeholders
Ability to analyze and interpret data to deliver valuable insights for clients
Willingness to travel up to 25%
How to Stand Out (Preferred Qualifications)
Experience in managing long‑term client relationships with accountability for outcomes
Familiarity with integrated virtual care and navigation in healthcare
#HealthcareServices #ClientSuccess #RemoteWork #CareerGrowth #CompetitivePay
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr