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EOS IT Solutions

Customer Success Manager

EOS IT Solutions, Myrtle Point, Oregon, United States, 97458

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Employer Industry: Global Technology and Logistics

Why consider this job opportunity:

Salary up to $90,000

Opportunity for career advancement and growth within the organization

Supportive and collaborative work environment

Chance to make a positive impact on customer satisfaction and technology adoption

Work with some of the world’s largest industry leaders

Engage in a diverse and inclusive workplace culture

What to Expect (Job Responsibilities):

Drive adoption of Cisco software and services to deliver measurable customer value, leading to successful renewals and growth

Proactively identify and mitigate renewal risks throughout the customer journey by leveraging adoption insights

Build strong customer relationships to understand their business goals and align technology use cases

Develop and execute tailored Adoption Plans that maximize ROI for customers

Provide training and enablement sessions to help customers effectively use Cisco technologies

What is Required (Qualifications):

1-2 years’ work experience as a Cisco Customer Success Manager

Strong ability to develop and foster positive business relationships, both internally and externally

Excellent presentation skills, comfortable presenting to various audiences

Up-to-date knowledge of the latest Cisco technologies and industry trends

Excellent ability to translate technical language into easily understood concepts for diverse audiences

How to Stand Out (Preferred Qualifications):

Ability to proactively identify problems and troubleshoot possible solutions

Highly experienced with the Microsoft Suite, especially Excel, Word, and PowerPoint

Previous experience working with both technical and non-technical stakeholders

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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