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UpGuard

Sales Engineer

UpGuard, Miami, Florida, us, 33222

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Employer Industry: Cybersecurity Solutions

Why consider this job opportunity

Monthly Lifestyle subsidy for financial, physical, and mental well-being

WFH set-up allowance to ensure a comfortable working environment

$1,500 annual Learning & Development allowance for career development

Generous Annual Leave/PTO allowances for time to recharge

18 weeks paid Parental Leave, irrespective of parenting role

Fully remote working environment with top-spec hardware provided

Responsibilities

Build, implement, and iterate on processes to support and scale the Sales function

Drive product activation during trials by providing an excellent customer experience

Support prospects during trials/proofs of concept (POCs) and identify their pain points

Serve as the technical point of contact for support queries during the trial process

Collaborate with the team to improve the trial/POC experience by identifying insights and trends

Qualifications

At least 2-3 years of experience in a Sales Engineer, Solutions Consultant, or technical customer support role at a B2B SaaS company

Proven ability to deliver product demonstrations and presentations to customers

Excellent written and verbal communication skills for customer-facing interactions

High degree of technical aptitude and willingness to learn

Ability to give and receive feedback for cross-functional collaboration

Preferred Qualifications

Degree in Information Technology or Software Engineering

Experience or keen interest in cybersecurity

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