TRSS
Customer Success Manager (Legal AI Solutions) - Courts
TRSS, Idaho City, Idaho, United States, 83631
Employer Industry: Legal Technology Solutions
Why consider this job opportunity:
Salary up to $266,500
Flexibility to work from anywhere for up to 8 weeks per year
Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement
Opportunities for career development and growth through continuous learning programs
Supportive workplace culture that values inclusion, belonging, and work‑life balance
Chance to make a real‑world impact in the legal sector and contribute to justice and transparency
What to Expect (Job Responsibilities):
Engage with government executives to understand their goals and provide strategic guidance
Create joint success plans with customers to maximize the value of legal AI solutions
Collaborate with government personnel to design tailored workflows that address specific business challenges
Partner with customers to drive adoption and ensure proper training for users
Capture value delivered to customers and lead executive business reviews to develop success roadmaps
What is Required (Qualifications):
Formal legal education (JD) or substantial experience working with legal technology or legal professionals
Minimum of 5 years of experience in Customer Success, Consulting, or Account Management in legal technology or SaaS firms
Familiarity with legal technology or AI‑driven platforms
Strong interpersonal and communication skills with a proven ability to build trusted relationships
Customer‑centric mindset with a proactive approach to problem‑solving
How to Stand Out (Preferred Qualifications):
Experience with state and local courts and/or government customers
Curiosity about technology and AI developments in the legal sector
Experience working cross‑functionally with Sales, Product, Marketing, and Support teams
#LegalTechnology #CustomerSuccess #CareerGrowth #FlexibleWork #ImpactfulWork
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr
Salary up to $266,500
Flexibility to work from anywhere for up to 8 weeks per year
Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement
Opportunities for career development and growth through continuous learning programs
Supportive workplace culture that values inclusion, belonging, and work‑life balance
Chance to make a real‑world impact in the legal sector and contribute to justice and transparency
What to Expect (Job Responsibilities):
Engage with government executives to understand their goals and provide strategic guidance
Create joint success plans with customers to maximize the value of legal AI solutions
Collaborate with government personnel to design tailored workflows that address specific business challenges
Partner with customers to drive adoption and ensure proper training for users
Capture value delivered to customers and lead executive business reviews to develop success roadmaps
What is Required (Qualifications):
Formal legal education (JD) or substantial experience working with legal technology or legal professionals
Minimum of 5 years of experience in Customer Success, Consulting, or Account Management in legal technology or SaaS firms
Familiarity with legal technology or AI‑driven platforms
Strong interpersonal and communication skills with a proven ability to build trusted relationships
Customer‑centric mindset with a proactive approach to problem‑solving
How to Stand Out (Preferred Qualifications):
Experience with state and local courts and/or government customers
Curiosity about technology and AI developments in the legal sector
Experience working cross‑functionally with Sales, Product, Marketing, and Support teams
#LegalTechnology #CustomerSuccess #CareerGrowth #FlexibleWork #ImpactfulWork
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr