TRSS
Associate Customer Success Manager, Growth - Audit
TRSS, Saint Paul, Minnesota, United States, 55199
Why consider this job opportunity:
Salary up to $130,000
Flexibility and work-life balance with supportive workplace policies
Opportunities for career development and growth through continuous learning initiatives
Comprehensive benefits package including paid leave, mental health days, and tuition reimbursement
Globally recognized for a culture of inclusion, belonging, and social impact initiatives
Chance to make a real-world impact by helping customers pursue justice and transparency
What to Expect (Job Responsibilities):
Manage post-sale relationships for a portfolio of smaller accounts
Drive product adoption and customer satisfaction through proactive engagement
Monitor customer health and usage trends to identify risks and opportunities
Conduct regular check-ins and success reviews to ensure value realization
Collaborate with internal teams to resolve issues and support renewals
What is Required (Qualifications):
Bachelor’s degree in Business, Marketing, Communication, or a related field (or equivalent experience)
1–3 years in Customer Success, Account Management, or a similar role within a SaaS company
Proficiency in CRM and Customer Success platforms
Strong organizational skills to manage a high-volume book of business
Excellent communication skills to build relationships and advocate for customer goals
How to Stand Out (Preferred Qualifications):
Relationship-building skills with a focus on fostering trust and clear communication
Curiosity and a growth-oriented mindset to seek opportunities for improvement
Experience in data-informed decision-making to guide customer engagement strategies
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Salary up to $130,000
Flexibility and work-life balance with supportive workplace policies
Opportunities for career development and growth through continuous learning initiatives
Comprehensive benefits package including paid leave, mental health days, and tuition reimbursement
Globally recognized for a culture of inclusion, belonging, and social impact initiatives
Chance to make a real-world impact by helping customers pursue justice and transparency
What to Expect (Job Responsibilities):
Manage post-sale relationships for a portfolio of smaller accounts
Drive product adoption and customer satisfaction through proactive engagement
Monitor customer health and usage trends to identify risks and opportunities
Conduct regular check-ins and success reviews to ensure value realization
Collaborate with internal teams to resolve issues and support renewals
What is Required (Qualifications):
Bachelor’s degree in Business, Marketing, Communication, or a related field (or equivalent experience)
1–3 years in Customer Success, Account Management, or a similar role within a SaaS company
Proficiency in CRM and Customer Success platforms
Strong organizational skills to manage a high-volume book of business
Excellent communication skills to build relationships and advocate for customer goals
How to Stand Out (Preferred Qualifications):
Relationship-building skills with a focus on fostering trust and clear communication
Curiosity and a growth-oriented mindset to seek opportunities for improvement
Experience in data-informed decision-making to guide customer engagement strategies
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr