TRSS
Associate Customer Success Manager, Growth - Tax
TRSS, Saint Paul, Minnesota, United States, 55199
Overview
Employer Industry: Legal and Information Services
Why consider this job opportunity:
Salary range of $70,000 - $130,000, inclusive of base pay and target sales incentives
Opportunities for career development and growth through continuous learning programs
Flexible work-life balance with supportive workplace policies
Comprehensive benefits including health, dental, vision, and mental health programs
Award-winning culture recognized for inclusion and belonging
Chance to make a real-world impact in the pursuit of justice and transparency
Responsibilities
Manage post-sale relationships for a portfolio of smaller accounts
Drive product adoption, usage, and satisfaction through proactive engagement
Monitor customer health and usage trends to identify risks and opportunities
Conduct regular check-ins and success reviews to ensure value realization
Collaborate with internal teams to resolve issues and support renewals
Qualifications
Bachelor’s degree in Business, Marketing, Communication, or related field (or equivalent experience)
1–3 years in Customer Success, Account Management, or similar role within a SaaS company
Proficiency in CRM and Customer Success platforms
Strong organizational skills to manage a high-volume book of business
Excellent communication skills to build relationships and foster trust with customers
Preferred Qualifications
Experience in a fast-paced environment focused on customer relationship management
Demonstrated ability to analyze data to guide customer engagement strategies
Eagerness to learn and grow within the Customer Success field
#LegalServices #CustomerSuccess #CareerGrowth #WorkLifeBalance #InclusiveCulture
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Salary range of $70,000 - $130,000, inclusive of base pay and target sales incentives
Opportunities for career development and growth through continuous learning programs
Flexible work-life balance with supportive workplace policies
Comprehensive benefits including health, dental, vision, and mental health programs
Award-winning culture recognized for inclusion and belonging
Chance to make a real-world impact in the pursuit of justice and transparency
Responsibilities
Manage post-sale relationships for a portfolio of smaller accounts
Drive product adoption, usage, and satisfaction through proactive engagement
Monitor customer health and usage trends to identify risks and opportunities
Conduct regular check-ins and success reviews to ensure value realization
Collaborate with internal teams to resolve issues and support renewals
Qualifications
Bachelor’s degree in Business, Marketing, Communication, or related field (or equivalent experience)
1–3 years in Customer Success, Account Management, or similar role within a SaaS company
Proficiency in CRM and Customer Success platforms
Strong organizational skills to manage a high-volume book of business
Excellent communication skills to build relationships and foster trust with customers
Preferred Qualifications
Experience in a fast-paced environment focused on customer relationship management
Demonstrated ability to analyze data to guide customer engagement strategies
Eagerness to learn and grow within the Customer Success field
#LegalServices #CustomerSuccess #CareerGrowth #WorkLifeBalance #InclusiveCulture
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr