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Experis

Technical Support Engineer

Experis, Madison, Wisconsin, us, 53774

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Overview

Our client, a government enterprise supporting the judicial system, is seeking a dedicated and skilled Technical Support Engineer to join their team. As a Technical Support Engineer, you will be part of the IT support department supporting a wide network of court-related operations. The ideal candidate will demonstrate excellent problem-solving skills, strong communication abilities, and a commitment to providing outstanding customer service. Job Title

Technical Support Engineer Location

Madison, WI Responsibilities

Provide maintenance and support for Wisconsin Court System software and hardware. Install, configure, and troubleshoot computer hardware and software across multiple locations throughout Wisconsin. Deliver technical customer support to court system employees and resolve technical issues efficiently. Perform field service tasks such as hardware upgrades and troubleshooting to ensure system reliability. Respond promptly to unplanned events like system failures or natural disasters affecting production systems. Qualifications

Minimum of 2 years\' experience in an enterprise IT environment. Proven ability to install, configure, repair, and maintain computer hardware and peripherals. Excellent customer service skills with strong communication and logical thinking abilities. Knowledge of computer operating systems, hardware, and local and wide area networking principles. Associate’s Degree in computer science, computer technician, or a related field. What’s in it for me?

Opportunity to work in a meaningful role supporting the judicial system across Wisconsin. Engage in diverse technical challenges and develop your skills in a dynamic environment. Work with a collaborative team committed to excellence and service. Travel throughout the state with mileage reimbursement and flexible scheduling. Be part of a stable organization with a contract duration through June 30, 2026, with potential for extension. Benefits

Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay About ManpowerGroup

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN) is a leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.

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