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CLEAResult

Remote Bilingual Customer Support Specialist

CLEAResult, Nashville, Tennessee, United States

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Overview

Employer Industry: Energy Efficiency Services Why consider this job opportunity: Salary of $18 per hour plus a $65 monthly internet stipend Comprehensive benefits including medical, dental, and vision insurance Generous paid time off: vacation, sick, personal, and parental leave Paid volunteer time to support community engagement Access to on-demand training courses for career advancement Remote work flexibility with equipment provided by the employer Responsibilities

Provide customer support focused on energy efficiency for utility customers Handle inbound calls, schedule visits, and assist with customer enrollment Educate customers on program offerings and provide technical support Utilize multiple platforms and support scripts during customer interactions Track personal performance data and progress in real-time Qualifications

High School Diploma or GED Bilingual in English and Spanish Minimum of 6 months of experience in a customer-facing environment Ability to type at least 35 words per minute Strong customer service orientation with a focus on satisfaction Preferred Qualifications

Previous experience in a call center, especially in an inbound/outbound sales environment Proven ability to thrive in a fast-paced and intensive customer support environment Excellent attendance and punctuality record Strong sales-oriented mindset with a "How can I help you?" attitude #EnergyEfficiency #CustomerSupport #RemoteWork #CareerGrowth #BilingualJobs We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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