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CLEAResult

Remote Bilingual Customer Support Specialist

CLEAResult, Jackson, Mississippi, United States

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Overview

Employer Industry: Energy Efficiency Services Why consider this job opportunity

Salary $18/hour plus a $65/month internet stipend Comprehensive benefits including medical, dental, and vision insurance 401(k) with company match and paid time off for vacation, sick, personal, and parental leave Paid volunteer time to support community engagement Access to on-demand training courses for career advancement Remote work opportunity with provided equipment What to Expect

Job Responsibilities: Provide inbound customer support focused on energy efficiency and utility services Schedule visits, enroll customers, and educate them about program offerings Navigate multiple platforms and support scripts to assist customers Handle customer inquiries via phone, chat, and email Track personal performance data and progress in real time What is Required

High School Diploma or GED Bilingual in English and Spanish Minimum of 6 months experience in a customer-facing environment Ability to type 35+ words per minute Strong customer service orientation with a focus on satisfaction How to Stand Out

Call center experience in an inbound/outbound sales environment Sales-oriented mindset with a proactive approach to customer support Ability to thrive in a fast-paced environment while multitasking #EnergyEfficiency #CustomerSupport #RemoteWork #BilingualJobs #CareerGrowth We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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