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PM Recruitment ES

Italian Speaking Customer Support for Ride-Sharing App Department

PM Recruitment ES, Frankfort, Kentucky, United States

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Overview

Exciting Opportunity in the Ride-Sharing Industry! Patrique Mercier Recruitment ES is looking for an Italian Speaking Customer Support representative for a dynamic Ride-Sharing App department. If you are fluent in Italian and have a passion for helping others navigate their transportation needs, this role is designed for you! In this engaging position, you will assist Italian-speaking customers with their inquiries related to the ride-sharing application, ensuring they have a seamless and enjoyable experience. Join us in making transportation more accessible while embracing a vibrant work culture. If you’re ready to drive your career forward in the tech and transport sector, we’d love to hear from you! Your Responsibilities

Provide exceptional customer support to Italian-speaking users through various communication channels. Assist customers with app-related inquiries, issues, and best practices to enhance their ride-sharing experience. Document customer interactions accurately and comprehensively in our CRM system. Collaborate with team members to achieve service goals and improve overall customer satisfaction. Engage in continuous training to stay updated on app features and industry trends. Qualifications

Fluency in Italian (written and spoken) is essential. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter. A strong commitment to providing outstanding customer service. Prior experience in customer support or the ride-sharing industry is a plus but not mandatory. Excellent communication and interpersonal skills. A proactive team player with a positive and helpful attitude. Strong problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment. Benefits

Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package (flight, transfer and 2 weeks in hotel) Free Greek Lessons, discounts and other perks

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