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Accolade, Inc.

Outreach Specialist I

Accolade, Inc., Myrtle Point, Oregon, United States, 97458

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Overview Employer Industry: Healthcare Services

Why consider this job opportunity:

Base hourly rate of $21.50

Eligibility for corporate bonus program and stock options

Comprehensive medical, dental, vision, life, and disability benefits

401(k) Retirement Plan with matching employer contributions

Generous holiday schedule and accrued vacation/sick time

Flexible remote work opportunity available within the U.S.

What to Expect (Job Responsibilities)

Manage 100+ outbound and inbound calls to and from members in a timely manner

Deliver enthusiastic communication to motivate potential members to utilize services

Collect pertinent member history and triage to the appropriate nurse

Collaborate with an integrated care team to support care coordination

Provide concierge-level service to establish rapport and trust with members

What is Required (Qualifications)

Minimum of 2 years of inside sales experience

Ability to navigate through multiple technology platforms

Experience in cold calling is preferred

Experience in a call center or fast-paced environment is preferred

Strong communication skills and attention to detail

How to Stand Out (Preferred Qualifications)

Experience in customer service or healthcare-related fields

Proven ability to work in a team-oriented environment

Familiarity with data entry management and documentation skills

Strong time management and organizational skills

Adaptability to different member personality types

#HealthcareServices #CustomerEngagement #SalesExperience #RemoteWork #CareerGrowth

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