CLEAResult
Remote Bilingual Customer Support Specialist
CLEAResult, North, South Carolina, United States, 29112
Why consider this job opportunity
Salary of $18/hour plus $65/month internet stipend
Comprehensive benefits package including medical, dental, and vision insurance
Paid vacation, sick, personal, and parental leave
Opportunities for career advancement through on-demand training courses
Employee recognition program with the ability to convert points into gift cards
Supportive work culture emphasizing respect and equal opportunity
What to Expect (Job Responsibilities)
Provide inbound customer support focused on energy efficiency programs
Assist customers with scheduling visits, enrollment, and providing program education
Navigate multiple platforms to deliver a range of services, including tech support and status updates
Utilize support scripts and guidelines to ensure accurate information delivery
Maintain personal performance metrics and data accessible in real-time
What is Required (Qualifications)
High School Diploma or GED (required)
Bilingual in English and Spanish (required)
Minimum of 6 months of experience in a customer-facing environment
Ability to type 35+ WPM
Proven attendance and punctuality with a commitment to scheduled shifts
How to Stand Out (Preferred Qualifications)
Previous call center experience in an inbound/outbound sales environment
Sales-oriented mindset with a strong focus on customer satisfaction
Ability to thrive in a fast-paced, multi-tasking environment
Strong customer service skills with a "How can I help you?" attitude
#EnergyEfficiency #CustomerSupport #RemoteWork #CareerGrowth #BilingualJobs
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Salary of $18/hour plus $65/month internet stipend
Comprehensive benefits package including medical, dental, and vision insurance
Paid vacation, sick, personal, and parental leave
Opportunities for career advancement through on-demand training courses
Employee recognition program with the ability to convert points into gift cards
Supportive work culture emphasizing respect and equal opportunity
What to Expect (Job Responsibilities)
Provide inbound customer support focused on energy efficiency programs
Assist customers with scheduling visits, enrollment, and providing program education
Navigate multiple platforms to deliver a range of services, including tech support and status updates
Utilize support scripts and guidelines to ensure accurate information delivery
Maintain personal performance metrics and data accessible in real-time
What is Required (Qualifications)
High School Diploma or GED (required)
Bilingual in English and Spanish (required)
Minimum of 6 months of experience in a customer-facing environment
Ability to type 35+ WPM
Proven attendance and punctuality with a commitment to scheduled shifts
How to Stand Out (Preferred Qualifications)
Previous call center experience in an inbound/outbound sales environment
Sales-oriented mindset with a strong focus on customer satisfaction
Ability to thrive in a fast-paced, multi-tasking environment
Strong customer service skills with a "How can I help you?" attitude
#EnergyEfficiency #CustomerSupport #RemoteWork #CareerGrowth #BilingualJobs
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr