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CLEAResult

Remote Bilingual Customer Support Specialist

CLEAResult, El Paso, Texas, United States

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Overview Employer Industry: Energy Efficiency Services

Responsibilities

Provide inbound customer support regarding energy efficiency programs and services

Schedule visits and enroll customers in various utility programs

Educate customers on program offerings and assist with technical inquiries

Handle customer interactions via phone, chat, and email as needed

Monitor personal performance data and progress in real time

Qualifications

High School Diploma or GED

Bilingual in English and Spanish

Minimum of 6 months of experience in a customer-facing environment

Ability to type at least 35 words per minute

No attendance or punctuality issues

Preferred Qualifications

Previous experience in a call center environment, especially in inbound/outbound sales

Strong customer service orientation with a focus on sales satisfaction

Demonstrated ability to thrive in a fast-paced, multi-platform environment

Benefits

Salary of $18 per hour plus a $65 monthly internet stipend

Comprehensive benefits including medical, dental, and vision insurance, with a company-paid health care concierge service

401(k) plan with company match

Paid vacation, sick, personal, and parental leave time

Opportunities for professional development through on-demand training courses

Supportive work environment focused on sustainability and community engagement

#EnergyEfficiency #CustomerSupport #RemoteWork #CareerGrowth #BilingualJobs

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