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Sam's Club

(USA) Tire and Battery Service Advisor

Sam's Club, Dayton, Ohio, United States, 45444

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Base Pay Range $18.00/hr - $25.00/hr

Position Summary Join Sam’s Club as a Service Advisor in the Technical Service department. Your role focuses on delivering safe, efficient customer service while supporting automotive retail operations.

Responsibilities

Be a Team Member: collaborate with associates to fulfill sales and service requests, mentor new technicians, and develop interpersonal skills.

Be an Expert: demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, TPMS, and POS systems.

Be a Techie: leverage digital tools and handheld technology to drive sales, improve the service experience, manage safety alerts, and maintain product knowledge.

Be an Owner: communicate equipment and supply needs, track returns and special orders, process transactions, maintain inventory accuracy, and adhere to safety standards.

Be a Talent Ambassador: act as a brand advocate, model high‑quality service, inspire teammates, and support inclusive teamwork.

Maintain company policies & ethics through the Open Door Policy and other compliance measures.

Communicate priorities, set expectations, identify improvement opportunities, and adapt to change.

Show respect for diversity, build trusting relationships, mentor others, and foster a culture of belonging.

Act with integrity, maintain accountability, and support Walmart’s regenerative mission.

Serve customers and members first, make data‑driven decisions, and balance short‑ and long‑term priorities.

Strive for excellence, drive continuous improvement, embrace new technologies, and support others through change.

Minimum Qualifications

Valid state‑issued driver’s license

18 years of age or older

Preferred Qualifications

Auto service industry experience

Retail experience

Benefits

Health benefits – medical, vision, dental coverage

Paid time off – PTO, parental leave, family care leave, bereavement, jury duty, voting

401(k) and company‑paid life insurance

Short‑term and long‑term disability, military leave pay, adoption and surrogacy expense reimbursement

Live Better U education benefit program – full tuition, books, and fees paid for eligible courses

Other benefits include company discounts and additional wellness programs

Location 6955 Miller Ln, Dayton, OH 45414, United States of America

Employment Type Full‑time

Seniority Level Entry level

Job Function Other

Industry Retail

Note You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. See https://one.walmart.com/notices for details.

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