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Jersey Mike's Subs

Shift Leader

Jersey Mike's Subs, Houston, Texas, United States, 77246

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Shift Leader

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Jersey Mike's Subs .

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey. Our tradition is built on a strong sense of community and a commitment to the personal and professional development of our people.

We serve high‑quality subs and unparalleled customer service. Our culture encourages giving, community support, and a “Great Big Smile” in every interaction.

Responsibilities

Coaching staff to deliver amazing customer service

Producing high‑quality food and delivering the Jersey Mike's experience

Cash handling and following the Learning Management System Training Program

Developing staff for career growth

Enforcing policies and procedures

Participating in local and national marketing initiatives

Building sales

Maintaining cleanliness and proper sanitation practices

Being certified in all four positions of the restaurant

Effective communication and a sense of urgency

Expectations

Move or transport up to 50 lbs without assistance unless medically noted

Work 38–40 hours per week

Have reliable transportation

Communicate with the GM/AGM/DM about any issues

Lead by example in food quality, customer interaction, and daily uniform presentation

Maintain a clean, fully stocked restaurant

Construct and assist with inventory, opening, and closing duties

Qualifications

High school degree or equivalent

1 year of QSR experience preferred

Must be 18 years or older to operate the slicer

Serve Safe Certification – Food Handler

Must have reliable transportation

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