Procore Technologies
Employer Industry: Construction Technology
Why consider this job opportunity
Salary up to $22 per hour
Equity compensation eligible
Generous paid time off and comprehensive healthcare coverage
Opportunities for career enrichment and development programs
Work remotely in a dynamic, fast-paced environment
Supportive team culture that encourages innovation and personal growth
What to Expect (Job Responsibilities)
Acquire and maintain a thorough understanding of the employer’s business model and software tools
Work in a fast-paced contact center, ensuring adequate coverage for customer needs
Connect with other teams to escalated client cases and solve complex customer problems
Manage and address telephone, web inquiries, chat, and email to guide customers effectively
Maintain attention to detail and manage administrative aspects of the role
What is Required (Qualifications)
6+ months of related experience in customer support or queue-based roles
High School Diploma or GED
Strong written and verbal communication skills with experience in resolving customer inquiries
Ability to learn quickly and adapt to product changesExcellent problem-solving skills and a solution-focused mindset
How to Stand Out (Preferred Qualifications)
Prior experience or interest in the construction industry
Demonstrated curiosity and persistence in troubleshooting problems
Experience multitasking and managing work independently while being a supportive team player
#ConstructionTechnology #CustomerSupport #RemoteWork #CareerGrowth #InclusiveWorkplace
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Salary up to $22 per hour
Equity compensation eligible
Generous paid time off and comprehensive healthcare coverage
Opportunities for career enrichment and development programs
Work remotely in a dynamic, fast-paced environment
Supportive team culture that encourages innovation and personal growth
What to Expect (Job Responsibilities)
Acquire and maintain a thorough understanding of the employer’s business model and software tools
Work in a fast-paced contact center, ensuring adequate coverage for customer needs
Connect with other teams to escalated client cases and solve complex customer problems
Manage and address telephone, web inquiries, chat, and email to guide customers effectively
Maintain attention to detail and manage administrative aspects of the role
What is Required (Qualifications)
6+ months of related experience in customer support or queue-based roles
High School Diploma or GED
Strong written and verbal communication skills with experience in resolving customer inquiries
Ability to learn quickly and adapt to product changesExcellent problem-solving skills and a solution-focused mindset
How to Stand Out (Preferred Qualifications)
Prior experience or interest in the construction industry
Demonstrated curiosity and persistence in troubleshooting problems
Experience multitasking and managing work independently while being a supportive team player
#ConstructionTechnology #CustomerSupport #RemoteWork #CareerGrowth #InclusiveWorkplace
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr