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Femtech Insider Ltd.

Medical Assistant - San Francisco (On-Site Full-Time)

Femtech Insider Ltd., San Francisco, California, United States, 94199

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Medical Assistant - San Francisco (On-Site Full-Time) Role Title:

Medical Assistant

Reporting to:

Clinic Manager

Schedule:

Monday to Friday from 9;30 am to 6 pm

Compensation:

$27 - $30/hr DOE

Role Summary:

As one of Tia’s Medical Assistants you perform routine administrative and clinical tasks to keep the clinic running smoothly. Core functions of your role will include rooming patients, collecting patient health information, messaging with patients, ensuring all rooms are properly prepared throughout the day, collecting & preparing blood and other samples.

Tia Company values you “spike” on:

Probing deeply to understand

Asking why then why again

Act as a pack not as a lone wolf

Finds joy and gratitude every day

Practice Personalized Care

Abilities:

Highly organized

Ability to multitask

Strong process orientation

Detail-oriented

Keep a vibe of calm, steadfastness and composure under pressure

Skills:

Autoclaving + disinfecting

Supply expiry review

Supply management & ordering

Responsibilities:

Ask why and probe deeply to understand the reason for the patient's visit.

Ask questions to collect background story -- leaving notes for providers

Review health summary with patient, ensure all the info is accurate

Take the patient's vitals and record

Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner.

Confirm patients current pharmacy preference and update in TiaMD and DrChrono

Order Labs and imaging

Ensure all Dx codes are properly added to lab and imaging orders

Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper “air traffic controlling” in the clinic

Ensure that patients are moved from front of house to back of house- “room patients”

Leverage providers with signals if they are running behind / clinic is backed up

Monitor the schedule to know who has checked in

Perform review of the schedule the night before, brief providers on the day + think through “air trafficking” requirements for the day

Review health records of next day patients every day -- ensure providers are briefed on the patients coming in

Remember the nuances of each patient, remind providers of these nuances

Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient

Communicate and document these nuances when appropriate

Perform phlebotomy on patients as needed

Uphold the clinical guidelines for Phlebotomy

Maintain the order and spotlessness of the clinic

Other “nice to have” skills:

As a clinic that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities

Former positions in delivering care for women in the following situations is a plus, including care delivery for LGBTQ populations

You have experience running data security protocols and have a strong understanding of HIPAA

Other important details:

You’re willing to work morning, nights & weekends, if needed

You’re authorized to work in the US

Tia is an equal opportunity employer

Tia requires that Medical Assistants complete credentialing with specified payors and that you authorize Tia to complete credentialing through our preferred vendors.

Tia is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.

We have a requirement that Medical Assistants must attend company and team off-sites and that the company has a vaccine requirement, as permitted by law and subject to reasonable accommodation.

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