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Zoom

Remote CX Operations Leader: Retention & Growth

Zoom, Topeka, Kansas, United States, 66652

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A leading communication platform is seeking a Head of Customer Experience Operations to define and execute the operational strategy. The role involves building scalable processes to drive customer retention and alignment between various departments. Candidates should have over 15 years of experience in customer success operations, including 5 years in a senior leadership role. This position offers a competitive salary range and supports hybrid work environments. #J-18808-Ljbffr