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Purple Drive LLC

ServiceNow FSM Developer

Purple Drive LLC, San Francisco, California, United States, 94199

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We are looking for a highly skilled

ServiceNow FSM (Field Service Management) Senior Developer

to design, develop, and optimize FSM solutions on the ServiceNow platform. The ideal candidate will have strong hands‑on experience in FSM modules, integrations, and complex customizations, working closely with business and technical stakeholders.

Key Responsibilities Design, develop, and customize

ServiceNow FSM solutions

aligned with business requirements.

Lead end-to-end FSM implementations, enhancements, and upgrades.

Configure and customize FSM components such as

Work Orders, Dispatching, Scheduling, Mobile Agent, Inventory, and Asset Management .

Develop and maintain

Business Rules, Client Scripts, Script Includes, UI Policies, and Workflows/Flow Designer .

Build and support

REST/SOAP integrations

with third‑party systems.

Ensure performance optimization, scalability, and platform best practices.

Provide technical leadership, code reviews, and mentoring to junior developers.

Troubleshoot production issues and support ongoing operations.

Required Skills & Qualifications Strong hands‑on experience with

ServiceNow FSM (Field Service Management) .

Experience with

Workflows, Flow Designer, UI Actions, and ACLs .

Solid understanding of

ServiceNow data model and CMDB .

Experience with

integrations (REST/SOAP, MID Server) .

ServiceNow

FSM or CSA/CAD certifications

preferred.

Strong communication, problem‑solving, and stakeholder management skills.

Nice to Have Experience working in large enterprise or field‑service‑driven environments.

Exposure to

ITSM, CSM, or Asset Management

modules.

Experience with Agile/Scrum delivery models.

About Purple Drive Technologies LLC Founded in 2007, Purple Drive started as a tech solutions firm and has grown into a full‑service consulting and talent partner. We help businesses navigate complex technology challenges while connecting top professionals with career‑defining opportunities. We believe in transforming businesses through smart IT solutions and empowering technologists to grow their expertise through challenging projects and meaningful partnerships. Built on over 20 years of trusted relationships, we create success stories for both our clients and the talented professionals who drive innovation forward.

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