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Accenture

Senior Manager, GenAI-Driven Customer Experience Transformation

Accenture, Oklahoma City, Oklahoma, United States, 73116

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A global consulting firm based in Oklahoma City is seeking an experienced professional for a customer support transformation role. You will evaluate client service offerings, lead redesign teams, and advise on leveraging technologies such as AI to drive efficiencies. Candidates should have at least 10 years of experience in customer support and leadership, along with a Bachelor's degree. This role involves significant collaboration and analytical problem-solving to meet client needs. #J-18808-Ljbffr