Senior Manager, GenAI-Driven Customer Experience Transformation

A global consulting firm in the United States is seeking a seasoned professional focused on customer support to deliver strategic solutions. You will evaluate and optimize client service offerings, lead transformation initiatives, and collaborate across teams to implement innovative technologies. The ideal candidate has at least 10 years of experience in customer support, strong leadership skills, and a proven record in managing large-scale projects. Opportunities for professional growth and leadership development are included. #J-18808-Ljbffr