Service Desk Analyst: ITIL, ServiceNow & Cloud Access

A leading IT services provider is hiring a Service Desk Support Analyst in Louisville, KY. This entry-level role involves providing first-level technical support, utilizing ITIL best practices, and managing ticket resolution through ServiceNow. Ideal candidates should have a Bachelor's degree in IT or related fields and possess strong troubleshooting and communication skills. The role includes supporting various technologies, as well as engaging in continuous learning and team collaboration. Competitive annual salary of $41,600 plus benefits. #J-18808-Ljbffr