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Hustle Notice Biz

Call Center Representative(ASAP)

Hustle Notice Biz, Houston

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Call Center Representative(ASAP)
Department: Communiboost
Employment Type: Full Time
Location: Houston, TX
Compensation: $17.50 - $27.00 / hour
Description
Communiboost We are urgently seeking a motivated and detail-oriented Call Center Representative to join our dynamic team. This position is vital to our operations as it involves direct communication with our valued customers, addressing inquiries, resolving issues, and providing exceptional service. As the first point of contact, you will play a key role in shaping the customer experience and building lasting relationships with our clientele. Ideal candidates will possess excellent communication skills and a passion for helping others.
Salary Range: $17.50 - $27.00 hourly
Location: Houston,TX
Key Responsibilities
  • Manage incoming calls and customer inquiries effectively and efficiently.
  • Provide accurate information regarding products and services to customers.
  • Resolve customer complaints in a courteous and timely manner.
  • Document all customer interactions and transactions in the system accurately.
  • Identify and escalate issues to the appropriate departments when necessary.
  • Follow up with customers regarding their inquiries to ensure satisfaction.
Skills, Knowledge and Expertise
  • High school diploma or equivalent; further education or certifications in customer service is a plus.
  • Proven experience in call center or customer service roles is preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and the ability to think on your feet.
  • Proficiency in using computer systems and handling multiple software applications.
  • Ability to work in a fast-paced environment while maintaining a positive attitude.
Benefits
  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Professional development and training opportunities
  • Collaborative and innovative work environment

If you are ready to take on a dynamic role and make an immediate impact, please apply today! Submit your resume and a cover letter explaining why you are the ideal candidate for this ASAP position.