Intelliswift
Student Ambassador Program Manager
Intelliswift - San Jose, California, United States, 95110
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Overview
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Overview
Job Title:
Student Ambassador Program Manager Location:
San Jose, CA (Hybrid) Duration:
4 months Contract Type:
W2 only Pay Rate:
$47.24/Hour
Overview:
We are looking for a strategic and highly organized Program Manager to lead day-to-day operations and planning for Client's Student Ambassador Program. This person will own the support structure that enables ambassadors to thrive; managing their enablement and coordinating cross-functional content needs to help grow our student user base. The ideal candidate has experience in community building and/or managing an ambassador or advocacy program, and is energized by empowering young creatives. Familiarity with customer advocacy platforms (e.g., Influitive, Base) is a strong plus.
Key Responsibilities Ambassador Support & Enablement
Manage a strong operational foundation for the Student Ambassador Program, including challenge troubleshooting, check-ins, and peer support escalation. Maintain a regular cadence of ambassador communications including office hours, newsletters, and virtual events. Coordinate and lead ambassador enablement, training sessions, and professional development opportunities throughout the academic year. Manage ambassador onboarding/offboarding processes, ensuring clear expectations and seamless integration into the community. Foster a thriving community by creating opportunities for connection, collaboration, and peer recognition.
Content Development & Resource Management
Collaborate with the PMM team to communicate content needs and ensure timely development of student-facing materials. Own and maintain a library of branded templates, presentation decks, and promotional assets for use in workshops, tabling, and digital campaigns. Collect and curate ambassador-generated content to amplify student voices across internal and external Client channels.
Cross-Functional Coordination & Reporting
Represent the ambassador perspective in key meetings with business stakeholders, marketing, and product teams. Own the planning and execution of Summer and Winter Institute virtual summits. Maintain documentation and dashboards to track engagement, impact, and program success.
Skills & Experience
2-4 years in program management, community building, or marketing - bonus if in B2C or Gen Z-focused environments. Proven experience building and/or managing ambassador, advocacy, or peer leadership programs. Experience with customer advocacy platforms (e.g., Influitive, Base) is a plus. Demonstrated ability to manage scalable programs with multiple workstreams and stakeholders. Strong communication and content development skills; ability to write clearly for both student and executive audiences. Comfortable using Adobe creative tools, particularly Adobe Express. Experience working cross-functionally with product marketing, creative, and external agency partners.
Student Ambassador Program Manager Location:
San Jose, CA (Hybrid) Duration:
4 months Contract Type:
W2 only Pay Rate:
$47.24/Hour
Overview:
We are looking for a strategic and highly organized Program Manager to lead day-to-day operations and planning for Client's Student Ambassador Program. This person will own the support structure that enables ambassadors to thrive; managing their enablement and coordinating cross-functional content needs to help grow our student user base. The ideal candidate has experience in community building and/or managing an ambassador or advocacy program, and is energized by empowering young creatives. Familiarity with customer advocacy platforms (e.g., Influitive, Base) is a strong plus.
Key Responsibilities Ambassador Support & Enablement
Manage a strong operational foundation for the Student Ambassador Program, including challenge troubleshooting, check-ins, and peer support escalation. Maintain a regular cadence of ambassador communications including office hours, newsletters, and virtual events. Coordinate and lead ambassador enablement, training sessions, and professional development opportunities throughout the academic year. Manage ambassador onboarding/offboarding processes, ensuring clear expectations and seamless integration into the community. Foster a thriving community by creating opportunities for connection, collaboration, and peer recognition.
Content Development & Resource Management
Collaborate with the PMM team to communicate content needs and ensure timely development of student-facing materials. Own and maintain a library of branded templates, presentation decks, and promotional assets for use in workshops, tabling, and digital campaigns. Collect and curate ambassador-generated content to amplify student voices across internal and external Client channels.
Cross-Functional Coordination & Reporting
Represent the ambassador perspective in key meetings with business stakeholders, marketing, and product teams. Own the planning and execution of Summer and Winter Institute virtual summits. Maintain documentation and dashboards to track engagement, impact, and program success.
Skills & Experience
2-4 years in program management, community building, or marketing - bonus if in B2C or Gen Z-focused environments. Proven experience building and/or managing ambassador, advocacy, or peer leadership programs. Experience with customer advocacy platforms (e.g., Influitive, Base) is a plus. Demonstrated ability to manage scalable programs with multiple workstreams and stakeholders. Strong communication and content development skills; ability to write clearly for both student and executive audiences. Comfortable using Adobe creative tools, particularly Adobe Express. Experience working cross-functionally with product marketing, creative, and external agency partners.