Octapharma Plasma, Inc.
Job Summary
Octapharma Plasma seeks a CA Donor Center Technician 1 to support our donation center operations in Clovis, CA. This role ensures compliance with state and federal regulations, maintains a high level of donor service and product quality, and supports daily operational tasks in a fast‑paced environment.
Responsibilities
Ensure total operation is compliant with state and federal regulations (e.g., FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and facility compliance.
Maintain high level of customer service and positive donor experience.
Maintain cleanliness of the work area to ensure a clean and professional environment and stock supplies to meet production demands.
Maintain donor center equipment based on Standard Operating Procedures and manufacturer instructions.
Monitor donor conditions and employ techniques to ensure donor comfort, safety, and product quality.
Maintain donor confidentiality in accordance with company policy.
Keep complete and accurate records per company SOPs.
Respond to machine alarms/alerts, perform routine QCs (daily/monthly) on equipment.
Cleans any blood or plasma spills and performs proper disposition of biohazardous waste.
Confirm donor eligibility based on SOPs.
Perform donor vitals evaluation per SOP.
Perform finger stick for microhematocrit and total protein determination.
Register applicant donors per SOP.
Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedures.
Disconnect donors after plasmapheresis process is completed.
Maintain proper ratio to ensure donor safety and product quality.
Operate the automated plasmapheresis machines, respond to donor adverse events, and document exceptions.
Promptly and sterily collect and store plasma product and samples per SOP.
Handle tested and untested product, and product with unsuitable test results.
Organize samples and product in a walk‑in storage freezer per SOP.
Prepare product and samples for shipment per SOP and federal transportation regulations.
Monitor freezer and refrigerator temperatures; report any variance immediately.
Perform other job‑related tasks as assigned.
Qualifications
High school diploma or equivalent (GED) required.
Three (3) months’ experience in a clerical or customer service position preferred.
Specific certification or licensing based on state requirements.
Basic computer knowledge and skills required.
Ability to speak, read, write and understand English required.
Bilingual in Spanish preferred (location specific).
Strong customer service skills required.
Strong organizational skills required.
Ability to read, follow, and interpret regulations, instructions, and manuals required.
Ability to understand verbal instruction required.
Ability to read numbers on screening equipment and perform basic mathematical calculations required.
Effective communication skills required.
Must be able to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis.
Attendance and punctuality required.
Physical Requirements
Always utilize all required and appropriate PPE (Personal Protective Equipment).
Ability to sit or stand for extended periods.
Ability to tug, lift, and pull up to thirty‑five pounds.
Ability to bend, stoop, or kneel.
Occupational exposure to blood borne pathogens.
Ability to view a video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time.
Enter an environment with a temperature of -40°C or colder per SOP.
Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
Ability to use assistive devices if needed for mobility or communication.
Benefits
Formal training
Medical, dental, and vision insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Tuition Reimbursement
Employee Assistance Program (EAP)
Wellness program
401(k) retirement plan
Paid time off
Company‑paid holidays
Personal time
Pay Transparency The expected base pay for this position at hiring is $16.95‑$22.60‑$28.25. Individual base pay within this range is determined by qualifications, skill level, experience, competencies, and other relevant factors.
Application Information The application window will close within 60 days from the posting date. Please ensure all applications are submitted before the deadline.
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Responsibilities
Ensure total operation is compliant with state and federal regulations (e.g., FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and facility compliance.
Maintain high level of customer service and positive donor experience.
Maintain cleanliness of the work area to ensure a clean and professional environment and stock supplies to meet production demands.
Maintain donor center equipment based on Standard Operating Procedures and manufacturer instructions.
Monitor donor conditions and employ techniques to ensure donor comfort, safety, and product quality.
Maintain donor confidentiality in accordance with company policy.
Keep complete and accurate records per company SOPs.
Respond to machine alarms/alerts, perform routine QCs (daily/monthly) on equipment.
Cleans any blood or plasma spills and performs proper disposition of biohazardous waste.
Confirm donor eligibility based on SOPs.
Perform donor vitals evaluation per SOP.
Perform finger stick for microhematocrit and total protein determination.
Register applicant donors per SOP.
Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedures.
Disconnect donors after plasmapheresis process is completed.
Maintain proper ratio to ensure donor safety and product quality.
Operate the automated plasmapheresis machines, respond to donor adverse events, and document exceptions.
Promptly and sterily collect and store plasma product and samples per SOP.
Handle tested and untested product, and product with unsuitable test results.
Organize samples and product in a walk‑in storage freezer per SOP.
Prepare product and samples for shipment per SOP and federal transportation regulations.
Monitor freezer and refrigerator temperatures; report any variance immediately.
Perform other job‑related tasks as assigned.
Qualifications
High school diploma or equivalent (GED) required.
Three (3) months’ experience in a clerical or customer service position preferred.
Specific certification or licensing based on state requirements.
Basic computer knowledge and skills required.
Ability to speak, read, write and understand English required.
Bilingual in Spanish preferred (location specific).
Strong customer service skills required.
Strong organizational skills required.
Ability to read, follow, and interpret regulations, instructions, and manuals required.
Ability to understand verbal instruction required.
Ability to read numbers on screening equipment and perform basic mathematical calculations required.
Effective communication skills required.
Must be able to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis.
Attendance and punctuality required.
Physical Requirements
Always utilize all required and appropriate PPE (Personal Protective Equipment).
Ability to sit or stand for extended periods.
Ability to tug, lift, and pull up to thirty‑five pounds.
Ability to bend, stoop, or kneel.
Occupational exposure to blood borne pathogens.
Ability to view a video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time.
Enter an environment with a temperature of -40°C or colder per SOP.
Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
Ability to use assistive devices if needed for mobility or communication.
Benefits
Formal training
Medical, dental, and vision insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Tuition Reimbursement
Employee Assistance Program (EAP)
Wellness program
401(k) retirement plan
Paid time off
Company‑paid holidays
Personal time
Pay Transparency The expected base pay for this position at hiring is $16.95‑$22.60‑$28.25. Individual base pay within this range is determined by qualifications, skill level, experience, competencies, and other relevant factors.
Application Information The application window will close within 60 days from the posting date. Please ensure all applications are submitted before the deadline.
#J-18808-Ljbffr