The Alfred Foundation
Client Relationship Manager
Join to apply for the
Client Relationship Manager
role at
The Alfred Foundation .
Job Details
Permanent – Full Time at 80 hrs per f/n
Grade 5 Administrator (HS5-HS33): $92,856.40 – $102,653.20 + Superannuation
Location: Western Health / Alfred Health
Benefits: Leave Entitlements, Salary Packaging, Novated Leasing
Position Summary The Client Relationship Manager is responsible for promoting Alfred/Monash Shared Pathology’s patient‑focused services to Western Health sites, as well as to medical centres, specialists, general practitioners, and other referrers across the Western Health catchment. The role works closely with the Alfred and Monash Shared Pathology teams to resolve issues, facilitate IT access and training, support the implementation of new services, drive market growth, and build and maintain long‑term relationships with referrers.
About You We are looking for someone who has a minimum of three years’ experience in pathology and is keen to apply their technical knowledge with an operational mindset. You are confident engaging with a diverse range of stakeholders and bring a professional, approachable manner to working closely with others. Alongside this, you are comfortable managing a range of administrative and compliance‑related tasks that require accuracy, follow‑through and attention to detail. You have strong IT capabilities and adapt quickly to new systems, you're also able to support teams and service delivery with your solutions‑focused approach. If this sounds like you, we would love to hear from you!
Qualifications Required
A degree qualification
Experience And Skills Required
Experience in the pathology industry preferred or experience in a medical/pharmaceutical sales background is desirable.
Current Police Check.
Valid Victorian Driver’s License.
A current Working with Children’s Check.
Proficiency with Microsoft Office applications.
Accommodations If you require any accommodations during the recruitment process, please let us know in your cover letter or CV.
Application Note Please note: applications received via email will not be accepted.
Contact For enquiries, please contact Esther David, Corporate Services Manager at E.David@semetrohealth.org.au.
Applications Close Applications Close: 11pm AEST Sunday, 18th January 2026.
EEO Statement We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
Vaccination Requirement In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website Website: www.alfredhealth.org.au
#J-18808-Ljbffr
Client Relationship Manager
role at
The Alfred Foundation .
Job Details
Permanent – Full Time at 80 hrs per f/n
Grade 5 Administrator (HS5-HS33): $92,856.40 – $102,653.20 + Superannuation
Location: Western Health / Alfred Health
Benefits: Leave Entitlements, Salary Packaging, Novated Leasing
Position Summary The Client Relationship Manager is responsible for promoting Alfred/Monash Shared Pathology’s patient‑focused services to Western Health sites, as well as to medical centres, specialists, general practitioners, and other referrers across the Western Health catchment. The role works closely with the Alfred and Monash Shared Pathology teams to resolve issues, facilitate IT access and training, support the implementation of new services, drive market growth, and build and maintain long‑term relationships with referrers.
About You We are looking for someone who has a minimum of three years’ experience in pathology and is keen to apply their technical knowledge with an operational mindset. You are confident engaging with a diverse range of stakeholders and bring a professional, approachable manner to working closely with others. Alongside this, you are comfortable managing a range of administrative and compliance‑related tasks that require accuracy, follow‑through and attention to detail. You have strong IT capabilities and adapt quickly to new systems, you're also able to support teams and service delivery with your solutions‑focused approach. If this sounds like you, we would love to hear from you!
Qualifications Required
A degree qualification
Experience And Skills Required
Experience in the pathology industry preferred or experience in a medical/pharmaceutical sales background is desirable.
Current Police Check.
Valid Victorian Driver’s License.
A current Working with Children’s Check.
Proficiency with Microsoft Office applications.
Accommodations If you require any accommodations during the recruitment process, please let us know in your cover letter or CV.
Application Note Please note: applications received via email will not be accepted.
Contact For enquiries, please contact Esther David, Corporate Services Manager at E.David@semetrohealth.org.au.
Applications Close Applications Close: 11pm AEST Sunday, 18th January 2026.
EEO Statement We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
Vaccination Requirement In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website Website: www.alfredhealth.org.au
#J-18808-Ljbffr